Delivery Fees

Delivery Fees

Restaurant order delivery fees:

For scheduled restaurant delivery:

*You may enjoy free delivery once the free delivery minimum is reached (please refer to the restaurant page for the specific minimum amount required to qualify for free delivery). This applies to all scheduled delivery order(s) from the same restaurant on the same delivery date

*For order(s) from the same restaurant and scheduled for the same delivery date, if the first order reaches the specified amount, the delivery fee will be waived; if the first order does not reach the free delivery minimum amount, the corresponding delivery fee will be charged. If subsequent order(s) are placed and make the whole delivery amount reaches the free delivery minimum, the paid delivery fee will be refunded automatically upon food delivery.

*Calculation on free delivery qualification does not include tips and taxes

*The delivery rate in some areas will be different due to the distance, please refer to the checkout summary when placing an order (the specific delivery rate and required minimum for free delivery can be found on the restaurant detail page)

*Member users will enjoy free delivery for orders over $12 in major areas, but is subject to change and may vary in some regions (for the specific delivery rate and required minimum for free delivery, see the restaurant detail page)

For on-demand restaurant delivery:

*You may enjoy free delivery once the free delivery minimum is reached (please refer to the restaurant page for the specific minimum amount required to qualify for free delivery).

*Due to the nature of on-demand delivery, on-demand delivery orders cannot be combined, hence the delivery fee is calculated separately. Ordering multiple times from the same restaurants on the same date will not be combined to count toward reaching the free delivery minimum.

*Calculation on free delivery qualification does not include tips, fees, and taxes

*The delivery rate in some areas will be different due to the distance, please refer to the checkout summary when placing an order (for the specific delivery rate and required minimum for free delivery, see the restaurant detail page)

*Member users for the specific delivery rate and required minimum for free delivery, see the restaurant detail page

 

Zone 1) San Francisco Bay Area / Seattle - Fresh Food Delivery

Non-member: Free delivery on orders over $35. Orders under $35 have a $5 flat-rate delivery fee.

Member: Free delivery with no minimum purchase (2 times per week). Free delivery on all orders over $35. Orders under $35 have a $5 flat-rate delivery fee.

 

Zone 2) San Francisco Bay Area - Fresh Food Delivery

Non-member: Free delivery on orders over $35. Orders under $35 have a $20 flat-rate delivery fee.

Member: Free delivery with no minimum purchase (2 times per week). Free delivery on all orders over $35. Orders under $35 have a $5 flat-rate delivery fee.

 

Zone 3) San Francisco Bay Area - Fresh Food Delivery

Non-member:  Free delivery on orders over $79. Orders under $79 have a $20 flat-rate delivery fee.

Member: Free delivery on orders over $49. Orders under $49 have a $20 flat-rate delivery fee.

*District 3 includes, but is not limited to, Richmond, Walnut Creek, Orinda, Concord, and Pleasant Hill.

 

Zone 4) Seattle - Fresh Food Delivery

Non-member: Free delivery on orders over $55. Orders under $55 have a $5 flat-rate delivery fee.

Member: Free delivery on orders over $35 (2 times per week). Free delivery on all orders over $55. Orders under $55 have a $5 flat-rate delivery fee.

 

Zone 5) Major Cities in Eight States on the West Coast - Shipping

Non-member:  Free Shipping on orders over $79. Orders under $79 have a $10 flat-rate Shipping fee.

Member: Free Shipping on orders over $49. Orders under $49 have a $5 flat-rate Shipping fee.

*The eight states are California, Arizona, Nevada, Oregon, Washington, Utah, Colorado, and Idaho.

 

Zone 6) Other Regions of the United States - Shipping

Non-member:  Free Shipping on orders over $129. Orders under $129 have a $30 flat-rate Shipping fee.

Member: Free Shipping on orders over $99. Orders under $99 have a $30 flat-rate Shipping fee.

 

Zone7)Portland-Fresh Food Delivery

Non-member: Free delivery on orders over $59. Orders under $59 have a $5 flat-rate delivery fee.

 

Zone8)Santa Barbara-Fresh Food Delivery

Non-member: Free delivery on orders over $69. Orders under $69 have a $5 flat-rate delivery fee.

 

Zone9)Connecticut,-Fresh Food Delivery

Non-member: Free delivery on orders over $49. Orders under $49 have a $5 flat-rate delivery fee.

 

* Currently, we only provide fresh food delivery in the San Francisco Bay Area and Seattle. We ship dry goods and snacks by mail to other regions in the U.S.

* Delivery fee is only charged once per delivery day. Shipping fee is charged by order.

* We do not deliver/ship to P.O. Boxes, APO, FPO, or DPO.

 

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