[CARE INSTRUCTIONS]

• This product is made of flammable materials. Keep away from fire and heat sources.
• Regularly air out the product in a well-ventilated, shaded area.
• Avoid storing in damp or humid places.

** When washing, be sure to use the wool cycle (cold water only) with a mild detergent. Wash separately for a short time.

** Do not use a tumble dryer

** Wool filling is a natural fiber and may lose volume over time with extended use.

** In humid environments, mold may form — for long-term use, hang the product in a shaded, airy space to ventilate.
** Washing may cause shrinkage, discoloration, or pilling due to friction. Please handle with care during washing and drying.

** Wool filling is a natural material and may compress over time with extended use.

[RETURN POLICY]

Shipping: Free shipping is provided.
(Excludes Hawaii, Alaska, and Guam)

Refund & Return Policy
* Please contact customer service within 7 days of receiving the product. No returns or refunds will be issued after this period.

* To process a return, please contact customer service to obtain an RMA#.  Ensure a valid RMA number is included outside of the package, as packages without one will be returned to the sender.

Refund
1.  For defective items, a 100% refund will be issued. (A return QR code will be provided.)
2.  Due to the nature of the product, refunds are not possible if the inner polybag has been opened and the product has been used.
3.  For change of mind: A refund will be processed only after confirming that the returned product is unused.
(Return shipping fee is the customer's responsibility, and a 20% restocking fee will apply.)

Return
1.  For defective items, a 100% return is accepted. (A return QR code will be provided.)
2.  Returns due to a change of mind must be for unused items in original condition, including the nonwoven pouch, plastic cover, tags, and product manual (originally enclosed inside the nonwoven pouch); return shipping is the customer’s responsibility, and a 20% restocking fee will apply.