电炖锅电煮锅电炖盅 1000ml 煲汤煮粥烧水智能保温提煲壶 110V 8小时保温 陶瓷内胆带炖盅 1 份

I am yet to use it; everything is written in Mandarin Chinese. I am still learning how to use it

The item which has arrived does not fit the description. It was either a mistake or false advertising. It was supposed to come with an inner ceramic shell and that was the main reason I chose this item. But this very item was missing in the package. Furthermore, attempts to have the item returned and refunded have fallen on deaf ears. I wonder if other customers have ever successfully returned any item or gotten a refund? Ever?