304 Stainless steel spatula three-piece set (free with purchase of iron pot) 1 count

The three-piece set I got when I bought the pot is of very good quality.

After following the steps of cooking and applying oil, the fried eggs were still all stuck to the bottom of the pan. After contacting the merchant, I was repeatedly advised not to refund. After I agreed, I paid for the shipping and returned it. I was told that the refund would not be made because the goods were not cleaned properly and affected the secondary sale? The product itself was affected and it was completely inconsistent with the description. I still need compensation? This is too unreasonable. How can such a merchant gain trust on the platform!

This was given as a gift when I bought the iron pan. The quality is OK.